Privacy Policy

1. Introduction

jl7game ("we," "us," "our," or the "Operator") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at https://jl7game.net (the "Platform"). This Privacy Policy describes how jl7game collects, uses, stores, shares, and protects your personal information in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering for an account, accessing, or using the jl7game Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

This policy applies to all users of the jl7game Platform, including registered players, visitors, and any individual whose personal data we process in connection with our services. We encourage you to read this document carefully and contact us at [email protected] if you have any questions.

2. Information We Collect

jl7game collects personal data that is necessary to provide our gaming services, comply with legal obligations, and improve your experience on the Platform. The categories of information we collect include:

2.1 Information You Provide Directly

• Identity Information: Full legal name, date of birth, gender, and nationality;
• Contact Information: Email address, mobile phone number, and residential address (including city, province, and postal code);
• Account Credentials: Username and encrypted password;
• Financial Information: Payment method details, GCash or PayMaya account numbers, bank account details (BPI, BDO, Metrobank), and transaction history;
• Identity Verification Documents: Government-issued ID (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license), proof of address, and selfie photographs submitted for Know Your Customer (KYC) verification;
• Communications: Messages, emails, and chat transcripts exchanged with our customer support team.

2.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, and unique device identifiers;
• Usage Data: Pages visited, games played, betting history, session duration, click patterns, and navigation paths;
• Location Data: General geographic location derived from your IP address to verify compliance with Philippine jurisdiction requirements;
• Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar technologies used to maintain your session, remember preferences, and analyze Platform usage.

2.3 Information from Third Parties

• Identity verification data from third-party KYC service providers;
• Payment verification data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank);
• Fraud prevention and anti-money laundering screening data from compliance service providers;
• Responsible gaming data from self-exclusion registries where applicable.

3. How We Use Your Information

jl7game processes your personal data for the following purposes, each grounded in a lawful basis under the Data Privacy Act of 2012:

4. Cookies and Tracking Technologies

jl7game uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use our services.

4.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality, including login sessions and security features;
• Analytics Cookies: Help us understand how players interact with the Platform so we can improve performance and user experience;
• Preference Cookies: Remember your settings and preferences, such as language and display options;
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

5. Sharing Your Information

jl7game does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, fraud prevention services, and cloud hosting providers. These parties are contractually bound to process your data only as instructed by jl7game and in accordance with applicable data protection laws;
• Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies in the Philippines where disclosure is required by law, court order, or regulatory requirement;
• Anti-Money Laundering Compliance: Financial intelligence units and compliance bodies as required under Philippine AML laws;
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections;
• With Your Consent: Any other sharing will only occur with your explicit prior consent.

6. Data Retention

jl7game retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations;
• Transaction Records: Retained for a minimum of five (5) years in accordance with financial record-keeping requirements;
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship;
• Customer Support Records: Retained for three (3) years from the date of the interaction;
• Marketing Preferences: Retained until you withdraw consent or request deletion.

When personal data is no longer required, jl7game will securely delete or anonymize it in accordance with our data disposal procedures.

7. Data Security

jl7game implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Two-factor authentication (2FA) for account access;
• Regular security audits and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Continuous monitoring for suspicious activity and potential data breaches;
• Secure data centers with physical access controls.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that poses a risk to your rights and freedoms, jl7game will notify affected users and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, as required by law.

8. Your Rights Under the Data Privacy Act

As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jl7game:

• Right to Be Informed: You have the right to know how your personal data is being collected and processed;
• Right of Access: You may request a copy of the personal data we hold about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing or other purposes based on legitimate interest;
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

9. Children's Privacy

10. International Data Transfers

jl7game primarily processes and stores your personal data within the Republic of the Philippines. In cases where data is transferred to service providers located outside the Philippines, jl7game ensures that appropriate safeguards are in place, including contractual clauses and data processing agreements that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

11. Third-Party Links and Services

The jl7game Platform may contain references to third-party payment services such as GCash, PayMaya, BPI, BDO, and Metrobank solely for the purpose of facilitating transactions. jl7game is not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your jl7game account.

12. Marketing Communications

With your consent, jl7game may send you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, and special offers. You may withdraw your consent and opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email;
• Updating your notification preferences in your account settings;
• Contacting our support team at [email protected].

Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages necessary for the operation of your account.

13. Changes to This Privacy Policy

jl7game reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on the Platform and updating the "Last Updated" date at the top of this document. For significant changes, we may also send a notification to your registered email address. Your continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

By using the jl7game Platform, you confirm that you have read, understood, and agree to this Privacy Policy and the processing of your personal data as described herein.